William Kelly has had it with the online dance of restaurant reservations. A 22-year-old senior at Boston College, he loves ...

Restaurants, even the hard-to-get-into trendy ones, will take any reservation for a table they can get. But increasingly, the reservations booked online may be no-shows, because of a growing number of ...

Guests often book large reservations just to get in, then show up with only a fraction of the party. Many restaurants struggle to recoup revenue from no-shows and last-minute cancellations despite ...