It’s a subject that comes up more and more with restaurant leaders in public comments on their companies’ performance: Success runs through one specific role employed across their system. “The manager ...

No doubt the general manager of a busy restaurant has a big job — overseeing day-to-day operations, ensuring profitability, meeting food-safety standards, pleasing customers and team members, setting ...

LEHIGHTON, Pa. - While Burger King may be known for its flame-grilled Whopper, it’s leaders like Bob Malick, general manager of a Burger King restaurant in Lehighton, who truly set the brand apart.

While the pandemic and subsequent Great Resignation created unprecedented challenges for many industries, the restaurant sector has been among the hardest hit. Amid talk of “leadership excellence,” we ...

Sara Crossman started working at the Springfield Burger King on East Main Street 23 years ago at 16-years old. Today, she’s the general manager and was selected as the chain’s first “Restaurant ...

Damaris Torres was 18 when she came to Lancaster city from her native Puerto Rico to explore new opportunities. She was hired as a McDonald’s crew member, and she said the reaction from her friends ...

A woman claimed she was fired from celebrity chef David Burke‘s Red Horse restaurant after complaining about sexual harassment from a sous chef and an investor. Michelle Provost, the former general ...