Digital transformation for quick-service restaurants is more important than ever. Customer behavior is changing—and restaurants looking to remain competitive must adapt. Compared to pre-pandemic days, ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Is being a good tipper such an uncommon thing? A 2021 study found that over 7% of people don’t tip at all! And for those who work in the service industry, cleaning up a messy table is a daily ...

More goes on behind the scenes of your favorite eatery than you think. We spoke to industry insiders to learn more about the ...

BENTON HARBOR, Mich. (WOOD) — The staff of a Benton Harbor restaurant got the surprise of a lifetime when a customer left behind something completely unexpected. Wait staff at the Mason Jar Cafe ...

Tipping culture in America has become a popular topic of debate. Some people believe that we do not tip our service workers enough, while others argue that tipping has gone over the top. Generally, ...

These added-on fees confuse diners and even employees, but more owners are relying on them to help make a tough business work. Credit...Ellice Weaver Supported by By Priya Krishna Priya Krishna spends ...