Natalie Ruiz, CEO of AnswerConnect, leads with a human-centered approach, blending tech with real connections to help businesses grow 24/7. Recent research shows that if it takes your business more ...

HARTFORD, CT (WFSB) - When you call 911, you expect a quick response. But what if that response isn’t as quick as you’d hope. The I-Team found response times are steadily going up in the City of ...

It was the second time Camden firefighters were impeded by an equipment malfunction at a fatal fire since March 2024.

With Dallas Police struggling to meet their own response time targets, NBC 5 Investigates searched for solutions in another city, where police sometimes answer calls before they are even dispatched.

There are more questions about the Dallas Police Department's slow response time after two 10-year-old boys waited hours for police officers after they were hit by a car while riding their bicycles on ...

Phoenix Fire Department response times are nearly double the national standard, impacting life-saving efforts. The city proposes an 8% budget increase for the Fire Department, adding 160 firefighters ...

Response times for FDNY ambulances and fire companies during life-threatening emergencies jumped again last year, according to Mayor Eric Adams’ management report. Dispatch and travel time to ...