All Covered, the IT Services division of Konica Minolta Business Solutions U.S.A., and one of the nation’s top ranked IT Services companies, has acquired the assets of America’s Remote Help Desk of ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

Support.com, Inc. (NASDAQ: SPRT), a leader in technical support solutions for businesses and consumers with over 20 years of experience managing a remote U.S.-based workforce, announces today that it ...

A critical vulnerability in SolarWinds' Web Help Desk solution for customer support could be exploited to achieve remote code execution, the American business software developer warns in a security ...

For the second week in a row, SolarWinds has released a patch for a critical vulnerability in its IT help and ticketing software, Web Help Desk (WHD). According to its latest hotfix notice, the issue ...

We’re already aware that AI is transforming the IT help desk. The recent global pandemic, however, calls new attention to AI’s capabilities. As health concerns continue to spread, more enterprises are ...

magazine for the sixth time in nine years. The Future 50 program recognized the 50 fastest-growing companies in the Greater Baltimore area based on employee and revenue growth. ARHD was recognized in ...

TL;DR: The Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), and the Multi-State Information Sharing and Analysis Center (MS-ISAC) issued a joint warning that ...

Humans were not designed for sitting all day long. Not one part of our body likes it — our backs, our guts, and especially not our heart. Yet that is just what many companies ask people to do for ...