The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

As the hybrid working model continues to pick up steam, Microsoft has released a new tool that makes it easier for IT teams to assist employees from afar. As of yesterday, the cloud-based remote ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...

It’s no secret that everyone is under a great deal of stress right now. Covid-19, personal finances, the economy, distance learning, job responsibilities, child care: These are just a few of the ...

As many companies shift to a hybrid approach to work, where some folks are working in the office and some at home, it’s easy for the home-based workers to feel a disconnect, even with video ...

Waymo reveals it has only one remote assist operator per 40 vehicles. I examine the security issues around having remote ops ...

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