When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Geeks on Site is the ultimate solution to keep remote workers productive, no matter the challenge. With their 24/7 tech support, their certified technicians are available to offer assistance remotely ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

In today’s digital age, financial fraud has evolved to become more sophisticated and prevalent than ever before. CommunityAmerica Credit Union provides you with the information and resources needed to ...

Computers are powerful tools in the modern age, but it can be difficult to transport entire PC setups and access their desktops, along with all of their files and programs, wherever you go. Having ...

(TNS) — Pennsylvania State Police are alerting the public of scams involving individuals claiming to be from computer tech support. Individuals are receiving an increased number of these types of scam ...

Remote innovation is redefining scale, sustainability and services in today’s digital workplaces. For all the noise around AI and digital disruption, another revolution is unfolding – one that may not ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

The leader of a tech support fraud scheme was sentenced to seven years in prison after tricking at least 6,500 victims and generating more than $6 million. According to the U.S. Department of Justice, ...

Remote control of your Macintosh allows you to access a distant computer across a network or the Internet. The screen of the remote Mac appears locally, and you use your mouse and keyboard to control ...