Discover how relationship management strengthens business ties, boosts brand loyalty, and mitigates risks through effective ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

There are hundreds of enterprise tools in the marketplace to manage the many different facets in an organization: project management, client relationship management, internal/external business ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...

Finding the perfect student relationship management system implementation, or SRM, is getting more important for today's higher education institutions, but, it seems, that's not getting any easier to ...

A good customer relationship management system (CRMS) can do more than just keep your contact information up-to-date, says Simon Tomlinson, CEO of Burlington, Ont.-based BlueSun Inc. “At best, you ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Sales management is the process of leading and directing a ...