This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

“How do you undo nerve gas?” “How do you make rope out of human hair?” “Would you mind checking out this rash?” These are other burning reference questions are answered in this homage to the 7.2 ...

I grew up without a local public library. The Ramapo Catskill Library System in New York provided bookmobile service to my small town, so I at least had access to recreational reading, but it was ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

Forbes contributors publish independent expert analyses and insights. I write about the broad intersection of data and society. Perhaps the greatest irony of the digital era is that while Silicon ...

Mark told you earlier that Wikipedia is going black for 24 hours beginning at midnight tonight. While Wikipedia's reason for shutting down is to protest anti-piracy legislation making its way through ...

This is a preview. Log in through your library . Abstract This exploratory study investigated the help-seeking preferences of library users at two large urban universities in Toronto. Reference desk ...