Emily, a sales manager in a large organization, was having significant challenges with her team. Communication with team members was inconsistent, and she continually struggled to motivate them. Her ...

We've all encountered those awkward situations at work: you walk into an office for the first time and naturally feel the tension and suspense as all eyes are on you, the newbie. Do you just get on ...

G. Riley Mills is the Co-Founder of Pinnacle Performance Company and Co-Author of the book The Bullseye Principle. In the work I do with sales leaders around the world, the image of a target always ...

This week is Talk Money Week (4th-8th November), a week that encourages open conversations about personal finance, money management, and financial well-being. Therefore, in honour of Talk Money Week, ...

Jeffrey, In your presentation you said if you can’t build rapport, don’t start. I deal with attorneys. What is your recommendation if a prospect just won’t build rapport? Kevin Kevin, if an attorney ...

Sometimes less is more, at least when it comes to building rapport during interviews. That's according to new research which reveals that verbal interviewing techniques have a greater impact than ...