Conventional wisdom and long-standing apparent research like NLP (neuro-linguistic programming) and Dale Carnegie’s book How to Win Friends and Influence People, would have us believe that building ...

Any successful sales pro will tell you that building rapport is the foundation of making a sale. If you don't (or can't) establish rapport with the customer, the likelihood that the sale will take ...

Emily, a sales manager in a large organization, was having significant challenges with her team. Communication with team members was inconsistent, and she continually struggled to motivate them. Her ...

Strong relationships with your organization’s stakeholders will go a long way in helping you forecast and identify problems, as well as formulate and roll out effective solutions. However, these kinds ...

According to professional speaker, consultant and founder of Cause Matters Corp Michele Payn-Knoper, building rapport with customers is critical to showing them "you're sincerely interested in a ...

It’s a truism that people prefer to buy from people they like. That’s why sales pros who are good rapport builders tend outsell those who are more reserved. In Business-to-Business (B2B) sales, you ...

One of the most important step in the buying and selling process is to build rapport. Building rapport gives your buyer a chance to trust you and your company. This trust building will go a long way ...

“Always give your boss chocolate milk and never steal his snacks!” My 5-year-old daughter recently made this announcement. Although her advice initially made me laugh, I quickly realized she was onto ...

When someone uses the word "rapport," we often think about the connection between a client and counselor. While rapport is an essential component of a therapeutic relationship, it is also important in ...

Sometimes less is more, at least when it comes to building rapport during interviews. That's according to new research which reveals that verbal interviewing techniques have a greater impact than ...