I’ve talked in the past about conversations being like driving a car: Know where you want to go before you get in; keep the car on the road rather than sliding off into a well-worn emotional ditch.

Many leaders are under the impression that great communication among their team means to tell others what to do in the clearest way possible. The belief is that leaders need to instruct their teams ...

Even though most interviews include at least a few of the most common interview questions, and even if the candidate is asked to answer one or two unusual interview questions (like these), the answers ...

Basic questions are good questions. They matter. We learn from them. Yet people often apologize for -- or don't bother -- asking them. What's more, we malign basic questions as dumb or stupid.

What happens if you are trying to be a leader who leads with questions, and no one has any ideas? This is a problem a client of mine, Janet, is wrestling with. She is a food manufacturing leader who ...

I’ve talked in the past about conversations being like driving a car: Know where you want to go before you get in; keep the car on the road rather than sliding off into a well-worn emotional ditch.