One thing I really like about the new edition of Juran's Quality Handbook: The Complete Guide to Performance Excellence by Joseph Defeo and J.M Juran is that the word "customer" is used 578 times. All ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. The “how” is still shaping up, but the “why” ...

Editor’s note: This article is the first in a series to help practitioners learn about the AICPA’s new quality management standards and prepare to implement them. In June 2022, the AICPA’s Auditing ...

The Quality Management Summit & Awards is one of India's leading platforms for recognizing excellence across industries.

Not a subscriber? Apply online today. The editorial staff of Logistics Management (LM) is proud to unveil the results of the “39th Annual Quest for Quality Awards.” This year, our survey results yield ...

Diverse Male and Female Warehouse Inventory Managers Talking, Using Laptop Computer and Checking Retail Stock. Rows of Shelves Full of Cardboard Box Packages in the Background. Reliable supply chain ...

The adoption of a quality management system (QMS) should be a strategic decision of a Nuclear Medicine service. Its design and implementation will be influenced by various factors, for example the ...

Successful service lines have physician alignment, operational accountability, effective communication, robust data analytics, and a grasp of quality outcomes, this chief clinical officer says. The ...

A quality management system (QMS) is essential to a safe and efficiently run diagnostic radiology department, providing quality clinical images while maintaining patient and staff radiation doses as ...