Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally ...

Project controls monitor and adjust the cost, schedule and scope of a project to ensure that it is completed within budget, on time and as planned. Quality controls check to make sure that the result ...

The MSN in Quality, Safety and Risk Management in Healthcare prepares you to lead organizational efforts that improve and monitor quality metrics, improve safety for both patients and staff, and ...

One thing I really like about the new edition of Juran's Quality Handbook: The Complete Guide to Performance Excellence by Joseph Defeo and J.M Juran is that the word "customer" is used 578 times. All ...

Six Sigma is a quality management methodology used to help businesses improve current processes, products, or services by discovering and eliminating defects. The goal is to streamline quality control ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. David Kindness is a Certified Public ...

DQM is becoming a core capability for organizations that need to make better decisions with data. What are the responsibilities of different roles in DQM? Image: WrightStudio/Adobe Stock Data quality ...

When officials at Williamsburg Community Hospital learned that they had forgotten to charge patients for $100,000 worth of IV bags, they knew they had to improve their record-keeping procedures. And ...