Auto insurance claims can involve complex legal issues. You cannot count on insurance company representatives to provide accurate information since they are ultimately interested in protecting their ...

TROY, Mich.: 28 Oct. 2025 — Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance ...

While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

Auto insurance helps protect drivers from unexpected costs, and providers help hedge their bet by charging cheaper premiums for “low-risk” drivers and higher premiums for “high-risk” drivers. U.S. car ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

A lack of regulatory oversight of Michigan car insurance companies allows insurers to cancel a driver's policy even after getting motorists to surrender their vehicles under the guise of a claim being ...