The move to standardize processes has gone overboard, say M. Eric Johnson and Joseph M. Hall in this month’s Harvard Business Review. Some processes, they argue, are more akin to art than science and ...

While the goal of process standardization and simplicity makes good sense on paper, the business reality of localization and customization demands, coupled with various government regulations and ...

Standardization is hard. Why? Because overcoming resistance to change is hard. Which means communication is key as you grow your Knowledge and Process Management programs. Many organizations, ...

There is an interesting secret within the biggest trend in service delivery in an effort to compete globally in volatile times. As global enterprises move toward global process standardization, many ...

SEMI spoke with Udo Gómez, senior vice president at Robert Bosch GmbH, about MEMS technology requirements relative to standard IC design and manufacturing. Gómez highlighted solutions to challenges of ...

As the drive for value-based care continues, hospitals and health systems are looking for proven best practices to improve clinical outcomes, enhance safety and control costs. Whatever the goal, the ...

Business Process Management (BPM) is a systematic approach to making an organization's workflows more effective, efficient, and adaptable. The heart of effective BPM uses Business Process Modeling and ...

Patients are more likely to get hospital-acquired infection than lose their checked airline luggage, according to Maureen Spencer, RN, an infection prevention and clinical implementation consultant.

Unplanned extubation events (UPEs) in neonates are hazardous to patient safety. Our goal was to reduce UPE rate (#UPEs per 100 ventilator days) by 50% in 12 months at our 25-bed level III inborn unit.

A 3-step protocol, "time-out for sign-out," standardizes OR to ICU handoffs, improving communication and patient safety. Junior clinicians benefit significantly from structured handoff processes, ...