By using data to see patterns and trends, administrators can identify small changes that will help students make measurable ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

Health care organization leaders are working hard to create, update and continuously improve on their processes to align with the Triple Aim initiative (see Figure 1. Triple Aim Model). Their top ...

Not every business is filled with star employees who consistently meet or exceed the expectations placed on them. For employees who don’t fall into that category, the responsibility of helping them ...

When I was a school leader, my mentor often asked, “Are you leading your school or are you walking around looking like a leader?” This question always motivated me to be strategic, intentional, and ...

According to a recent study by KPMG, approximately 93% of all U.S. multinational organizations are undergoing some level of transformation in their business models—ranging from adjusting business ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...