Despite significant changes in infection prevention practices since the introduction of the CMS Conditions for Coverage requirements, hand hygiene practices continue to be inconsistent and fall short ...

Though the pharma industry has improved its change management processes, there are still opportunities for improvement. In the pharmaceutical industry, a change and deviation management system (CMS) ...

Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality ...

In the ever-evolving landscape of modern business, the pressure to innovate is relentless. Organizations are constantly pushed to develop state-of-the-art products, services, and business models that ...

We’ve all experienced painful processes. Maybe it was a process that made everyone on your team miserable. Perhaps a process made customers unhappy, or caused costs to rise and profits to fall.

In my years of process improvement work, I've identified some problems that hinder the achievement of excellence. These are likely not unique to my experience and I want to share them with you, along ...