A flow chart, or flow diagram, is a graphical representation of a process or system that details the sequencing of steps required to create output. A typical flow chart uses a set of basic symbols to ...

After having done a procedure multiple times, it may become completely routine, but having documentation can help when you have staff turnover or are away from that task for a length of time.

Business process mapping is the strategic analysis of identifying and creating a visual depiction of the process flow of various areas of an organization. For example, the supply chain cycle is an ...

According to Jeffery Liker’s book, The Toyota Way, it’s estimated that most business processes are 90% waste and 10% value-added work. Value-added activities in a process are considered those that ...

Have you ever thought about how and why something was designed? Who was considered a “stakeholder” for the design? And what biases are baked within the process of designing something? These are some ...

“They need a conveyor,” said the guy on my left as we observed the assembly process. Operators walked back and forth from the assembly station to bring finished parts to the shelf and to get ...