Business process automation software firm Automation Anywhere Inc. used its annual user conference today to unveil a new AI + Automation Enterprise System that infuses the latest advances in ...

Over the past year, many clients I’ve spoken with have been looking for ways to make processes smarter, more adaptable and more resilient. According to our recent research, many companies see the ...

Almost every enterprise leader I've worked with over the past years has asked a version of the same fundamental question: "How do we maintain operational excellence when our business environment ...

Seeking efficiencies and streamlining operations, businesses have been turning to AI-based automation. As they pursue this, they need a way to look beyond their assumed processes to improve their ...

Kore.ai Inc. is doubling down on artificial intelligence agents with the launch of a new, “no-code” platform for creating customized models that can automate knowledge-intensive operations. The ...

While RPA is meeting some automation needs, agencies are also looking to advanced technologies, including artificial intelligence, to solve more complicated process challenges. Alexander Slagg is a ...

Processes and process automation take many forms. Here’s how to navigate the growing ecosystem of tools for automating everything from simple repetitive tasks to complex custom workflows. In 2015, ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. To drive efficiency and elevate constituent service, state and ...

Here's what you need to know about robotic process automation, including major software vendors, how it might affect jobs, and how to start using RPA. Image: Olivier Le Moal, Getty Images/iStockphoto ...