Our lives are judged by the cumulative results of the decisions we make. Decisions are choices. Choices have consequences. Too often the pros and cons of each choice are not weighed. Effective problem ...

Tawn Albright of Bowstring is an award-winning Executive Coach. He works with leaders at all levels from start-ups to multinationals. In my professional journey, I've consistently used an impactful ...

Have a problem to solve or a decision to make? If so, there are several tried-and-true methods to turn to. As customer experience professionals, the work you do to identify improvement opportunities ...

Faced with a tough decision that needs to be made quickly, most leaders’ command-and- control instincts kick in. They are often wrong. In a world changing at an extraordinary pace, expecting a leader ...

Ethics is a fundamental part of everyday living and should guide our decisions, behaviors, and interactions in both personal and professional settings. Ethics involves determining what is right and ...

A problem pops up at work—what’s the first thing you do? The frenzied pace of many corporate environments means that we often jump straight to solutions. But this tendency, deeply ingrained through ...

Forbes contributors publish independent expert analyses and insights. While consensus might seem like an easy way to maintain harmony, it often stifles creativity and critical thinking. Effective ...

Allie is trying to decide if she wants to move with her partner to a new city; Tomas struggles to deal with his procrastination, which is undermining his job; and Jake and Maria are worried about ...

Shared decision making (SDM) is a method of care that is suitable for the care of patients with cancer. It involves a collaborative conversation seeking to respond sensibly to the problematic ...