BEDFORD, Mass., Sept. 15, 2010 (GLOBE NEWSWIRE) -- SoundBite Communications, Inc. (Nasdaq:SDBT), a leading provider of on-demand, multi-channel proactive customer communications, today announced it ...

DALY CITY, Calif.--(BUSINESS WIRE)--Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that it has acquired Ventriloquist Voice ...

BEDFORD, Mass., Sept. 9, 2010 (GLOBE NEWSWIRE) -- It has never been more important for collection agencies to find cost-effective solutions and technologies to accelerate collection cycles. Contact ...

DALY CITY, CALIF. — Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that it has acquired Ventriloquist Voice Solutions International ...

“Improving customer loyalty” has been the call center charter since its inception. But as economic and regulatory pressures continue to squeeze the marketing enterprise, the need to ensure customer ...

Remember the days when a text message ping generated momentary excitement about which friend or family member had something important or funny to say? It was sort of like receiving a card or letter in ...

NEW YORK, March 28, 2017 /PRNewswire/ -- In an industry first, IPC Systems, Inc., a leading global financial markets technology and service provider, today announced the launch of the IPC Compliance ...

The Difference You Will Make The Communications Lead, Trust (EMEA) will oversee Airbnb’s press strategy for trust and safety across the region, ...

The Office of the Vice Provost for Strategic Communications and Marketing provides academic and research communications leadership to advance the strategic priorities of the Provost’s Office and ...