You almost never think about what internet provider you're using until you experience video call freezes, stream buffering, or lag during intense video game sessions. This frustration is shared by ...

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

Verizon, one of the largest phone carriers in the U.S., is currently seeing increased demand for its 5G home internet service ...

Lobby groups for Internet service providers claim that ISPs’ customer service is so good already that the government shouldn’t consider any new regulations to mandate improvements. They also claim ...