British Airways is overhauling its loyalty program this year, switching to a revenue-based system and moving away from allowing travelers to earn points based on the route and fare class. As part of ...

For loyalty status on Carnival Cruise Line, it’ll soon be points that count – not just how many cruises you’ve been on. Carnival will overhaul its loyalty program next year, measuring status largely ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Behavioral science rests at the heart of any loyalty program, ...

British Airways is revamping its frequent flyer program with a significant shift toward a revenue-based system that rewards travelers based on spending, rather than the distance flown or the cabin in ...

Cruises.com is redefining the cruise booking experience with the launch of Cruises.com Rewards, the first-of-its-kind, points-based rewards program in the cruise industry. This game-changing program ...

Carnival Rewards will replace the current Very Important Fun Person loyalty program. Photo Credit: Carnival Cruise Line Carnival Cruise Line will introduce a new loyalty program, Carnival Rewards, for ...

Pizza Hut is moving its Hut Rewards loyalty program away from a focus on pure points accumulation toward a more experiential system, according to an emailed press release. Hut Rewards still retains a ...

When Swedish furniture giant IKEA first introduced its IKEA Family rewards program, it offered 5% off purchases to members of the loyalty program. The retailer discontinued that aspect of the program ...

Key point: Whether your business runs a retail loyalty program, a restaurant rewards app, a software referral campaign, or an online sweepstakes, these programs often collect customer information, and ...

Carnival Cruise Line is replacing its VIFP Club loyalty program with Carnival Rewards in June 2026. The new program shifts from a cruise-count based system to one based on spending, awarding "stars" ...