Plain language is the key to effective communication, allowing you to get the most important information to the right people as clearly and as effectively as possible. In this course, you’ll learn the ...

Results showcase the federal sector’s continued work to make information easy to understand and provide the public with a direct line to reach the agencies who serve them.” — Barbra Kingsley, chair of ...

Toronto City Council recently hired a consultant to teach its bureaucrats to write more simply. Canadian judges have been given a manual on how to address juries in everyday terms. And a new U.S. law ...

In a world of information overload, employers can struggle to get their benefits messages heard and, perhaps more importantly, understood. Last October, President Obama signed into law the Plain ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

TORONTO--(BUSINESS WIRE)--Messagepoint announced today enhancements to its generative AI capabilities to further support organizations in creating communications that are easy for customers to ...

The guide blends clear, plain-language explanations with concise references drawn from authoritative international sources ...