Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure that individuals and families receive the services they need. Social ...

ClearMark Awards will be presented at the 2026 IHA Health Literacy Conference, celebrating clear communication across ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

The doctor speaks "medicalese," and the patient's eyes glaze over. Researchers noticed this familiar failure to communicate when health care researchers asked people to take part in studies. So they ...

In a world of information overload, employers can struggle to get their benefits messages heard and, perhaps more importantly, understood. Last October, President Obama signed into law the Plain ...

Researchers developed a system that converts AI explanations into narrative text that can be more easily understood by users. This system could help people determine when to trust a model's ...

City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...

We’ve seen it time and again: Your colleagues spend countless hours compiling information and drafting a data-rich disclosure meant to inform the investing public. Yet, despite this effort, your proxy ...