On March 10 we described a compendium of management frameworks and concluded that the ITIL is the best of the bunch because it is most comprehensive and describes IT as a service. The March 17 post ...

October 10, 2023 - "Protected activity." One of the most noteworthy HR buzz words. But what does it actually mean and how should businesses go about managing employees who engage in such activity? In ...

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Welcome to the toughest “do more with less” year in memory. Chances are your boss will expect improved application performance while axing your group’s budget. And you’re probably on edge about ...

Google strong-armed ecommerce marketers into Performance Max campaigns in 2022 by deprecating Smart Shopping and Local campaigns in favor of fewer levers and more AI-driven results. As I wrote in a ...