All businesses, from startup coffee roasters to billion-dollar e-commerce companies, are vested in tracking their progress, figuring out what works and fixing what doesn’t. That’s where Key ...

Founder and Managing Principal of DBP Institute. I consult companies on how to transform technology and data into a valuable business asset. Delivering successful data analytics solutions that have a ...

Depending on what definition you use, performance objectives are outcome goals for your staff or department, or measurements that judge how well they do their jobs. Key performance indicators are ...

You're driving. You need to know what speed you're traveling at, how many miles you've traveled, how much gas remains in the tank, and what temperature your engine is. Now imagine how much it'd slow ...

Much has been written about the establishment and use of performance measurement systems. Ultimately, an effective performance measurement system should support informed decision making about the ...

Seven key performance indicators that are crucial for the success of your marketing campaigns. The ability to quantify the effectiveness of marketing campaigns and strategies is no longer a luxury; it ...

Most leaders say they’re customer-centric, but if everything they measure is company-centric, how could that be true? Revenue, growth, and similar Key Performance Indicators (KPIs) measure how ...

Lagging indicators, such as injury rates and fatalities, measure what already has happened. Ideally, EHS professionals would like to prevent these incidents from occurring. Many are turning to leading ...

A basic point of departure for the development of system performance indicators is to understand the phenomenon being measured. The concept of mobility has been interpreted in a variety of ways, some ...

With business responsibilities continually shifting, CFOs have never worked harder. Especially considering Covid-19, the goals and metrics associated with a CFO’s position have evolved substantially, ...