This question made me recoil, and I felt my body tense up. I heard it twice in a short period of time at two different organizations. In both cases, the question led toward the same outcome: ...

By identifying emerging trends, gaps, and best practices, Axtria's benchmarking study enables life sciences organizations to design incentive programs aligned with market realities, motivate ...

If the last two years have taught us anything, it's that preparing for the unexpected should be part of your strategy from now on. That can mean having the tools in place to shift priorities at a ...

Last week’s alert discussed the growing trend toward including performance measures in contracts between hospitals and anesthesia groups. We identified clinical quality, efficiency and patient ...

Operational benchmarking is a term that refers to research into common characteristics among call centers that represent a variety of industries. In this article, we provide an introduction to this ...

LONDON--(BUSINESS WIRE)--A renowned market intelligence solution provider, Infiniti Research, has recently announced the completion of their latest competitive benchmarking study for an automotive ...

Nishith Rastogi is a Founder & CEO of Locus, a leading-edge technology company helping 300+ global enterprises achieve last-mile excellence. Success is an abstract and indefinite concept, yet all ...

Medical groups today are working harder than ever to survive. Their challenges include incredibly tight margins, recruiting the right clinical and administrative talent, and navigating an ...

Do you want to know how well you are managing the performance of your critical applications? Then benchmark! By benchmarking application performance management (APM) best practices you discover how ...

Alok Kulkarni is Co-Founder and CEO of Cyara, a customer experience (CX) leader trusted by leading brands around the world. Organizations are under increased pressure to meet customers’ growing demand ...

Economic volatility along with an increasingly complex and uncertain operating environment, making the role of information even more critical. In a recent survey of transportation executives, 97% ...