Macy's has announced that they have suffered a data breach due to their web site being hacked with malicious scripts that steal customer's payment information. This type of compromise is called ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Thomas J Catalano is a CFP and Registered Investment Adviser with the state of South ...

For years, payment service providers (PSPs), the companies that facilitate electronic payments, derived substantial and reliable revenue from processing payments. However, these companies, which ...

With Comcast expanding its data caps to more cities, call center employees are likely being hammered with questions from disgruntled customers. Thanks to a leak of an internal customer service script, ...

Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...

Satisfied customers are the lifeblood of any business. It takes a lot of money to acquire a new customer, so business owners need to do what is necessary to ensure these customers comeback. Many ...

Today, member states' representatives (Coreper) approved the Council’s stance on improving the payment services environment in the EU. The upgrade aims to reduce payment fraud, promote technological ...

Every month, about a quarter of the city’s utility customers pay a late fee. That is an average of 35,400 customers a month who get zapped with a 1.5 percent penalty, which typically adds up to about ...