For many business owners, outsourcing didn’t fail because of a lack of talent. It failed because no one showed them how to ...

Four out of five outsourcing deals will be renegotiated during the lifetime of the contract, because many deals have been too focused on cutting costs. A survey of 200 European executives by analyst ...

Building a piece of custom software that meets all of its objectives–it addresses customer demands, satisfies all of the important stakeholders, and works beautifully–is an incredibly difficult task.

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. Some 55% of banks expect operational risk to grow, up from 43% ...

In tough times, companies look to shift tech work to outsiders, whether offshore or down the street. Be careful: This "cure" could be deadly. As companies look to economize in a weak economy worsened ...

NEW DELHI – The job came with a good salary, and good perks. But, 26-year-old Vaibhav Vats will tell you, it was doing him no good. His weight had grown to 265 pounds and he was missing out on social ...

When you hire different service providers from around the world for your operations, you will likely encounter a major business challenge: communication. This issue arises when you engage separate ...

Oswald Symister Colclough Research Professor of Law, George Washington University Future of War Fellow, New America Foundation International Security Program, George Washington University The release ...

Wondering why your IT outsourcing deals fail to deliver more than standard cost cutting or basic service-level metrics? It’s the talent, stupid. That’s the conclusion made by HfS Research CEO Phil ...

Kim Sundy’s husband kept heckling her nonstop to get her Christmas list to him. “When I hired the puppet, it got him off my back,” she said. For $15, the Ann Arbor Mich.-based blogger outsourced the ...