Growing advancement in technology over past few decades has undoubtedly proved to be boon for all of us. It goes without saying that it has definitely made our day to day work very simply. Gone are ...

Here is why Managed IT Services and Outsourced IT Support have become important. Both methods solve the business's IT ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

Teradata has outsourced technical support for its on-prem data warehouses to IBM, according to a report in The Register today. Teradata neither confirmed nor denied the report, but told Datanami that ...

Just because you're a tech company steeped in a proud history of innovation doesn't mean you have to treat technical support as a do-it-yourself venture. Gone are the days when tech support meant ...

One of the most popular movements afoot in outsourcing is for technology vendors to outsource their first-level support, often to firms that are offshore (India is one of the most popular destinations ...

I have decided to go out on a limb and name and shame. I have been a long time Astaro and now Sophos customer of the Astaro/UTM line of appliances. When the hardware and software was handled by Astaro ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Global Technical Support Outsourcing Market 2016-2020" report to their offering. The global technical support ...

LAWRENCEVILLE, Ga.--(BUSINESS WIRE)--Source Support Services (Source), a provider of outsourced technical product support services for original equipment manufacturers, and Capitala Group (Capitala), ...