Business Wire

Aquant Collaborates with Oracle to Optimize How Field Service Organizations Operate and Deliver Service

NEW YORK--(BUSINESS WIRE)--Aquant, a Service Intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every service encounter, and a member of ...
Business Today

Oracle unveils Generative AI features to enhance organizational customer service

At Oracle CloudWorld 2023, Oracle has integrated New generative AI-powered capabilities in Oracle Fusion Cloud Customer Experience (CX) The new capabilities will help service agents, field technicians ...
CMS Wire

Oracle Introduces Generative AI Capabilities to Help Organizations Improve Customer Service

New generative AI-powered capabilities in Oracle Fusion Cloud Customer Experience (CX) help service agents, field technicians, and customers solve issues faster "To create outstanding customer ...
ZDNet

Augmented reality: Oracle builds a compelling case

Although we read about augmented reality in the popular press, the focus tends toward consumer expereinces like Pokemon Go and Snapchat. Although the consumer side of AR is huge, there are important ...
CMS Wire

Oracle Adds Artificial Intelligence to Marketing, Sales, and Service Applications to Help Customers Grow Revenue

New AI capabilities in Oracle Fusion Cloud CX automate processes, improve insights, and enhance employee productivity LAS VEGAS, Sept. 19, 2023 /PRNewswire/ -- Oracle CloudWorld -- Oracle has added ...
dbta

Oracle NetSuite Officially Acquires Next Technik to Improve the Efficiency of End-to-End Field Service Operations

Oracle announced it has acquired Next Technik, a leading provider of field service management solutions for NetSuite customers which is now part of the Oracle NetSuite organization. This acquisition ...