Company honoured for Best Use of AI in Customer Service, Front-Line Customer Service Team of the Year in the Technology ...
Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...
AUSTIN, Texas, June 22, 2021 /PRNewswire/ -- Oracle today announced a new Oracle Support Rewards program to help customers speed migrations to the cloud while reducing their software license support ...
Oracle today announced the launch of its AI Customer Excellence Centre in Sydney to help organisations keep pace with rapid AI advancements. The Oracle AI Customer Excellence Centre (AI CEC) will ...
(RTTNews) - Oracle and Zoom Communications, Inc. (ZM), Monday announced that they have formed a strategic alliance to assist businesses in revolutionizing customer interaction. Zoom's customer ...
Oracle has announced the availability of Utilities Customer Care and Billing 2.2, which includes enhancements that help utilities boost employee productivity, improve ability to manage conservation ...
The American software company established a regional facility to support enterprise clients deploying artificial intelligence ...
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