Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...

Oracle's innovative Social CRM product joins social networking with true enterprise features such as reliability, security management, and scalability. Given the different skill sets and perspectives ...

Oracle Corp. is counting on the latest revision of its E-Business Suite, aimed largely at improving sales processes, to finally give it the elusive traction it has sought in the CRM market for years.

Jitterbit has introduced advanced features to enhance the compatibility of its open source integration software with Oracle CRM On Demand Release 16. “We are seeing a push in the Oracle CRM On Demand ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. With the economy in a recession, enterprise applications ...

At a time when Gartner (news, site) predicts companies will become obsessed with measuring the ROI of IT investments, Oracle (news, site) has just upgraded its cloud-based customer relationship ...

Oracle has ramped up its efforts to fuse its CRM functionality with its IP telephony components. The business software conglomerate unveiled today Oracle Contact Center Anywhere 8.1, the first major ...

Oracle Corp. today released the next iteration of its PeopleSoft Enterprise CRM application, Version 9.0. The company had outlined its plans for the software early last month. The rollout is the most ...

There's been a lot of debate and soul-searching among so-called Enterprise 2.0 gurus and vendors about how to bring social networking to the enterprise. Here's an interesting new take from Oracle CRM, ...