Boyer, Ken, Roger Hallowell, and Aleda Roth. "E-Services: Operations Strategy, A Case Study and a Method for Analyzing Operational Benefits." Journal of Operations Management 20, no. 2 (April 2002).

Mitchells & Butlers understands the importance ofbuilding strong working relationships with suppliers. The company’s partnership with fleet management specialist Fleet Operations epitomises its ...

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Operating in the modern business environment, organizations find themselves in the position where they need to accelerate their workflow operations at a faster rate than ever before and at the same ...

This risk-management case study focuses on assessing empty capsules. The following case study on an empty-capsule product deviation is the fourth of eight in a series put together by the Product ...