The third software product in our series on open source help desk packages is Request Tracker from Best Practical, an open source software development company based in Somerville, Mass. For larger ...

The final item in our series on open source help desk packages is Information Resource Manager, or IRM. Like most of the other systems we’ve looked at, IRM is a Web-based application that provides ...

The popularity of open-source software continues to grow because of the multiple advantages they provide including lower upfront software and hardware costs, lower total-cost-of-ownership, lack of ...

Open-source software powers the majority of today’s businesses. An estimated 70% to 90% of modern software solutions use a code base made up of open-source components, according to 2022 data from the ...