If you're like most people, you give yourself high ratings when it comes to figuring out when someone's trying to con you. Problem is, most people aren't actually good at it--at least as far as ...

The voice of the customer—even a single customer—has never been so amplified and influential. That’s largely due to online dialogue about businesses. Digital testimonials have become the new currency ...

When you try a new restaurant or book a hotel, do you consider the online reviews? Do you submit online reviews yourself? Do you pay attention if they are filtered and moderated? Does that impact your ...

Online reviews are a cornerstone of consumer influence, providing significant social proof of quality or experience. Their power requires savvy professionals to understand what the reviews mean for ...

Opinions expressed by Entrepreneur contributors are their own. Does it sometimes seem like online review sites have your brand in a vise? With the ongoing popularity of consumer review platforms, not ...

In today’s digital era, online reviews have become a significant influence on consumer decision-making, including when it comes to selecting healthcare providers. With platforms like Yelp, Google, and ...

When hiring a contractor, going out to eat, buying a computer or selecting a doctor, the first stop for millions of Americans is to check online reviews. Nearly 90% of consumers consult those reviews ...

Paging Dr. Internet, we need a diagnosis. In this series, Mashable examines the online world's influence on our health and prescribes new ways forward. It seemed like the cosmetic dermatology ...