Boiling the kettle for a cup of tea sent Ford and Ann Jones into a panic when their newly installed smart meter showed it adding £5 to their electricity bill. To make sure their eyes were not ...

Millions of customers may be able to get compensation if their smart meter is faulty or installation is delayed in the future after Ofgem proposed new rules for energy suppliers. Some households have ...

Scottish Power told a customer he owed £1.4k for ONE month’s energy after a smart meter went dumb. Nigel Morris, 58, from Shropshire, was horrified when a bill from Scottish Power landed on his ...

Octopus Energy has announced a major "company first" in a "milestone" update for customers. Octopus Energy, which has customers in Birmingham, has installed its one-millionth smart meter of the year – ...

Octopus Energy says UK households can get £240 saved off their energy bill - all by following three tips. Octopus has a string of winter tips to help UK households save cash ahead of Christmas.

A major energy company has told UK households how they can get £240 off their energy bill - all by following three tips. Octopus Energy has a string of winter tips to help UK households save cash ...