VIRGIN Media and O2 have introduced a way for customers to have a single ID login to access both accounts. It’s designed to make customers’ lives easier, but some fear it will “only end in confusion”.

An O2 customer has been left baffled after having their account "shut" having seen a phone order wrongly deemend to be FRAUD. O2 has come under fire from a customer who wrote into the Guardian ...

A warning has been sounded after O2 "closed accounts" having mistakenly deemed phone orders as fraudulent. The telecoms giant faced criticism from a disgruntled customer who shared their experience ...

Have you got a money concern you'd like to talk about? Whether you've been ripped off by a rogue retailer, a dodgy firm or mistreated by your bank, we'd like to hear from you. Mirror Money's Emma ...

Telephone-based scams are seemingly becoming more commonplace, with countless reports coming in of unsolicited callers claiming to be from mobile networks - offering free upgrades and tempting ...

Fake text messages are being sent to O2 customers asking them to update their payment details. Online crooks have been sending messages saying billing details are incorrect and customers need to go to ...

Newly merged O2 and Virgin Media have launched a new product called Volt, allowing eligible customers to get their mobile data allowances doubled and their broadband speeds boosted to the next level ...

Windows Phone customers on O2 Germany have had the option to pay for Windows Phone Store purchases with a credit card or through their PayPal account. But direct billing to their wireless account wasn ...

My father is 86 and has been pursued by debt collectors working for O2. In March, he received a call saying that as an O2 customer he was eligible for a 'free gift package'. He recognised this as a ...

Plus, Virgin Media's answers to customers' most burning questions VIRGIN Media and O2 have introduced a way for customers to have a single ID login to access both accounts. It’s designed to make ...