SEATTLE--(BUSINESS WIRE)--Hiya, the leading call performance management cloud, today announced the launch of Adaptive AI––a new capability of Hiya Protect that marks the industry’s first self-learning ...
Instead of a person answering the phone during nonemergency calls for assistance in Arlington County, Virginia, a computer system will be picking up the phone. According to the county, the artificial ...
Add Yahoo as a preferred source to see more of our stories on Google. A new report recommends that Maryland move toward a nonemergency 311 call system, to help take some of the burden off 911 centers, ...
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