The term “moments that matter'' has been used to describe specific impactful steps along a customer journey within the CX world for years. But, how do you know if these moments actually matter? And ...

Data transformation and optimization — tasks that many, if not most, large enterprises deal with — aren’t easy. And thanks to the enormous growth of AI and cloud technologies, the challenges appear to ...

Business leaders want to make strong decisions and gain insights based on good data. Often, they have to look for data outside their company. This has never been truer than for generative AI models ...

Tiffany Kim, Federal Sales Leder at Tines, discussed organizations’ challenges in transforming large data sets into actionable insights, including data integration, normalization, volume, real-time ...

Altera Digital Health's Kevin Ritter says the company's platform unifies and reformats clinical, claims and patient data so it can be used more easily by AI and analytics tools that provide clinicians ...

Government agencies must continue to invest in strengthening cyber resilience to prevent and counter today’s threats. Industry partners are key to their success. Peraton, a company with 30+ years of ...

Data mining is an analytical process designed to explore and analyze large data sets to discover meaningful patterns, correlations and insights. It involves using sophisticated data analysis tools to ...