SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Nextiva, a leading AI-powered customer experience platform for businesses of all sizes, today announced its participation at this year’s Customer Contact Week (CCW) ...

Nextiva Named a Strong Performer in the 2025 Gartner® Peer Insights™ ‘Voice of the Customer’ for Contact Center as a Service Nextiva’s customer-validated recognition highlights its dedication to ...

On May 15th, which will be the 17th anniversary of the company’s founding, join Nextiva to celebrate the future of customer experience—where AI-driven technology empowers the people redefining how ...

SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Nextiva, the leading conversation platform, today announced it has been recognized as a Strong Performer in the 2023 Gartner Peer Insights “Voice of the Customer” ...

SCOTTSDALE, Ariz., Jan. 18, 2024 /PRNewswire/ -- Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Thrio ...

When was the last time you truly listened to your customers? In the chaos of tech advancements and algorithms, the human element of customer experience is frequently lost, leaving companies and ...

VoIP (Voice over Internet Protocol) gained popularity with the adoption of broadband internet; however, its roots can be traced back to 1973 and ARPANET – the precursor to the modern internet.

The business communications market is growing rapidly - with many providers aiming to solve key business challenges. Providers like Sprinklr, Kustomer, and Nextiva are all addressing the opportunities ...

The MarketWatch News Department was not involved in the creation of this content. Nextiva's customer-validated recognition highlights its dedication to seamless deployment, reliable support, and ...