I work a lot in the market research and insight industry; a lot of Rippleout thinking is inspired by insight, and how research can lead to more effective marketing in terms of return on investment.

Inspirato Incorporated, a luxury vacation club, has announced its impressive 2024 Net Promoter Score (NPS) of 71, reflecting strong customer satisfaction and loyalty. The NPS measures how likely ...

Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...

BIRMINGHAM, Ala., Dec. 5, 2025 /PRNewswire/ -- Oakworth Capital Bank (Oakworth) continues to demonstrate its unwavering commitment to client trust and satisfaction, consistently achieving Net Promoter ...

DENVER, March 05, 2025 (GLOBE NEWSWIRE) -- Inspirato Incorporated ("Inspirato" or the "Company") (NASDAQ: ISPO), the premier luxury vacation club, proudly announces its industry-leading 2024 Net ...

LOS ANGELES--(BUSINESS WIRE)--Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net ...

ST. LOUIS—Interface Systems, a managed service provider of business security, actionable insights, and purpose-built networks for multi-location businesses, has announced a Net Promoter Score (NPS) of ...

KANSAS CITY, Mo., Oct. 16, 2025 /PRNewswire/ -- Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, today announced an outstanding Net Promoter Score (NPS) of ...

Piramal Pharma Solutions recently achieved a net promoter score (NPS) of 55, far surpassing industry averages. A third-party provider, DNV, validated the NPS survey and score. This accomplishment ...

As the recession takes its toll, marketers are increasingly expected to do more with less. So what can you do? One answer is to segment your customers by the experience they have with you so that you ...