When it comes to giving negative feedback at work, the so-called "compliment sandwich"—praise, criticism, praise—may no longer be effective, according to ongoing research from the Ivey Business School ...

Forbes contributors publish independent expert analyses and insights. Julia Korn writes about leadership and career development. Giving feedback comes with the job of being a manager. It’s essential ...

Customer feedback can be a powerful tool to drive growth—especially when it's not what you want to hear. When faced with unfavorable reviews or feedback, there is always an opportunity to learn ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...