As a business owner, nothing can ruin your day as fast as a negative customer review posted online. There is, however, a silver lining. Negative feedback allows you to learn from your mistakes and ...

No matter how diligent a person is, they will, at some point, receive negative feedback in their career. Whether it’s an unsatisfied customer, an upset manager or a tense situation with a colleague, ...

There’s a lot of advice out there when it comes to giving feedback. Many experts agree on some basics: Be honest Be specific Don’t make it personal Give feedback often After all, regular direct ...

An important part of a manager's job is delivering feedback to employees. Feedback helps to improve performance, ensure standards are met, and communicate important business objectives. Feedback is a ...

I have some bad news. If you want to be a good manager, or even team member for that matter, you’ll need to get comfortable giving negative feedback. It’s not going to be high-fives and roses all the ...

When you’re confident in your ability and actions, you’re more open to learning how you can improve. My colleague Stacey Finkelstein and I first discovered this in a study in which we asked our ...

When it comes to positive feedback, we’re so busy (or have moved on to the next challenge) that we forget to praise people for a job well done. And when it comes to negative feedback, we don’t want to ...

Throughout the years, managers and leaders have been trained to give feedback using the sandwich method. You begin by sharing something positive, followed by (hopefully) constructive criticism, and ...