Sue Thomas explains how Wilmington Healthcare's unique behavioural methodology is helping to define best practice pathways for patients with chronic kidney disease (CKD) during the pandemic The ...

Steve How explains how Wilmington Healthcare's unique behavioural methodology is being used to map patient journeys across the integrated care landscape Integrated care is driving major ...

John Procter, Senior Director, Value and Access for Quintiles, says the industry must increasingly prove how products can improve patient outcomes, and adapt its offering to customers. The NHS has ...

With NHS Pathways, callers are referred to all levels of care, not just primary care, and even in the out-of-hours period if the caller is assessed as needing a routine primary care appointment, they ...

Coroners have linked 11 deaths to the national NHS software used by 999 and 111 call handlers. They fear the NHS Pathways system, which prompts call handlers to ask a series of questions, failed to ...

Coroners have linked 11 patient deaths with safety concerns about NHS Pathways, the clinical software used to triage patients calls to the NHS 111 and 999 services. An investigation by the Health ...

Coroners investigating 11 deaths have raised concerns about the software used by NHS 111 and 999 call handlers, an investigation has found. Research by the Health Service Journal (HSJ) found that 11 ...

This is not what NHS data shows. Around 6.5 million people are waiting for 7.8 million courses of treatment in England, according to the latest figures, because some are waiting for more than one ...

Why the round-the-clock helpline is a false economy. By Phil Whitaker Nine-year-old Ryan’s case was highlighted in red on the triage screen, demanding an urgent callback. NHS Pathways, the algorithmic ...

The NHS said it had made changes after Hannah Royle's death The parents of a girl who died after failings by NHS 111 said they were horrified to learn coroners had already warned about similar ...