The ABC News Fixer helps a victim of identity theft get charges reversed Feb. 18, 2014— -- Dear ABC News Fixer: My complaint is with Direct Express, the card the government uses to issue my ...

My grandmother, who has dementia, agreed to receive her Social Security benefits via the Direct Express card in 2014. Apparently, the card was mailed and my grandmother misplaced it or threw it out.

SACRAMENTO (CBS13)– Battling stage 4 breast cancer, Yasmin Snider of Citrus Heights relies heavily on her monthly Social Security payment of $618 to rent a room, buy food and her medicine. She, like 4 ...

PORTLAND, Oregon — Social Security and veteran disability benefits are a lifeline for 72-year-old Milton Zimmer. The federal funds are his primary source of income, helping the Salem man pay for food, ...

CHICAGO (CBS)-- A debit card nightmare has left an 80-year-old Chicago woman with no way to access her Social Security money. Her family said it has been going on for weeks, with no solutions from the ...

A funds transfer from your Direct Express debit card to a personal U.S. bank account costs $1.50 each time. You can avoid this fee by signing up to have your Social Security payments directly ...

A San Antonio federal lawsuit alleges thousands of retirees, veterans and disabled people who receive federal benefits through Direct Express prepaid debit cards were fraud victims whose claims were ...

CLIFTON, Ohio (WKRC) - In an effort to deliver federal benefits to people, the government set up a debit card called "Direct Express." It is supposed to eliminate the worry of having a check lost or ...

For the past 20 years, Tulsa resident Carl Scott has used his Social Security disability payments to cover his essential expenses. Those monthly payments are his only source of income, and he receives ...