This year is a "crunch year" for multi-channel retailing, according to the latest research by Forrester and Zygon, which acts as a multi-channel specialist for catalogue and product information ...

Capgemini offers consulting, technology, outsourcing and local professional services, working with clients to develop strategies and technologies tailored to their needs. It has a wealth of experience ...

Retail Web stores have found their place in an enterprise's overall retailing strategy, but many still lack strong multi-channel capabilities that consumers desire. In parallel, the concerns about Web ...