The FINANCIAL — The retail industry is rapidly evolving. The rise of internet retailing is forcing store-based retailers to quickly adapt by adopting multi-channel strategies, such as click and ...

This year is a "crunch year" for multi-channel retailing, according to the latest research by Forrester and Zygon, which acts as a multi-channel specialist for catalogue and product information ...

I have very vivid memories about Service Merchandise, a now-defunct business with a unique ordering process focused on catalog inventory. For a kid, that kind of business model was the ultimate ...

On-demand ERP vendor NetSuite is gunning for business among North American retailers with a new software suite for multi-channel businesses, the company announced Wednesday. The Multi-Channel Retail ...

It's getting tougher in the home furnishings retail sector, but Williams Sonoma CEO Laura Alber is upbeat about her firm's omni-channel strategy. While the likes of Wayfair and Bed, Bath & Beyond have ...

Amazon confirmed Monday morning that it has acquired Veeqo, a software company based in the United Kingdom that offers inventory and fulfillment tools for e-commerce sellers on Amazon.com and other ...

First it was "multi-channel." Then, the "omnichannel." But retail supply chains hoping to succeed today need to adopt the concept of the "customer channel," says Randy Evins, industry adviser for food ...

Representatives from 100 of the UK’s top retailers yesterday voted overwhelmingly for a future that includes multi-channel retail strategies. 89% of retailers attending the Forrester Multi-Channel ...

One of the biggest challenges in marketing is quantifying the influence of each customer touch point. Even marketing teams that can map the entire customer journey have trouble identifying the exact ...

Bed, Bath & Beyond has been on a long omni-channel transformation journey, but with too little, too late being the inevitable end. It’s been a long time coming, but this is the last time that ...

Marks & Spencer eyes multi-channel retail following disappointing Christmas trading. Marks & Spencer looks set to ramp up its ecommerce offer and increase its multi channel focus following ...